What payment terms do you accept?
We support flexible payment terms:T/T (Telegraphic Transfer): 30% deposit before production, 70% balance before delivery.L/C (Letter of Credit): Accepted for large orders (amount over $50,000).PayPal: Available for sample orders or small-batch orders.
Do you offer OEM/ODM services for eyewear?
Yes, we provide full OEM/ODM solutions. We can customize frames, lenses, logos, and packaging based on your design documents or specific requirements.
What is the process for custom eyewear orders?
Share your customization needs (design, material, quantity, etc.).We provide a quote and sample confirmation within 3-5 working days.Confirm the sample, sign the contract, and arrange production.Complete production, conduct quality inspection, and deliver the goods.
How do you ensure the quality of the eyewear?
We implement strict quality control (QC) throughout the production process.Each batch of products undergoes 3 rounds of inspections: raw material inspection, semi-finished product inspection, and final product inspection.All eyewear complies with CE, FDA, and ISO 9001 certification standards.
What is the minimum order quantity (MOQ) for eyewear orders?
OEM/ODM orders: MOQ is 500 units per style.Small-batch custom orders: MOQ can be reduced to 200 units for long-term cooperative customers.
How long is the production lead time for eyewear?
Sample production: 7-10 working days.Mass production: 15-25 working days after sample confirmation.Urgent orders: We offer expedited services with a lead time of 10-15 working days (additional fees may apply).
What materials do you use for eyewear frames and lenses?
Frames: Titanium, stainless steel, TR90, acetate, aluminum magnesium alloy, and recycled plastic.Lenses: CR-39, polycarbonate, high-index resin, and polarized/photochromic lenses. All materials meet international safety standards.
What after-sales support do you provide?
We offer a 6-month quality guarantee for all products.For defective products (non-human damage), we provide free replacement or repair.Our customer service team responds to inquiries within 24 working hours to solve cooperation-related issues.